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Social Employee Recognition SaaS

HR and Staff Management

SaaS

Enterprise

Migration from Angular to a new version
Multi-faceted architecture
Social recognition features
Reporting and BI features

100+

features deployed

25+

infrastructure improvements implemented

5M+

users worldwide

160+

countries of operation

Social Employee Recognition SaaS

Work

Social employee recognition, long-term custom software development project, constant platform improvement, social recognition tool, and performance measurement tool

Summary

Langate has cooperated with the client on an staff augmentation model and became an in-house software development team extension for quick feature deployment and constant improvement of the social employee recognition platform

Project Scope

Years of engagement

17+

Team members

Tech Stack

Server-side

.NET Framework/Core

ASP.NET MVC/WEB API/Core

Redis

Redis Cache

Entity Framework/Core

MS SQL Server

Service Bus

Dapper

WCF

Octopus Deploy

Identity Server

Service Fabric

Team City

Client-side

Angular 9

Angular JS

Kendo UI

NopCommerce

Testing

MSTest

JMeter, Azure

Learn how Langate has deployed more than 100 features and 25 infrastructure improvements to the social employee recognition platform

Employee recognition is one of the most important relationship-building tools. It helps brands to build relationships between managers and teams, create a better atmosphere within the company and make employees feel seen and valued. However, it is not easy to track performance in big organizations. Having high-quality employee recognition software will help big brands to track all achievements and life events of their employees and give praise when it’s due.

Madison PG offers software like this. Since they are constantly working to improve their employee recognition platform, they needed an in-house team extension that would help them with quick features deployment, modernization, and infrastructure improvements. They were searching for a software development vendor who can hop on the project quickly, offer initiative and deep expertise, and become a part of their team rather than just consultants. They found it all in Langate.

The Client

Madison PG is an employee recognition leader who offers multi-faceted Recognition, Incentive, and Service Anniversary programs. Their main aim is to improve company culture and employee behavior towards inspiring, engaging, and balancing work life. At the moment, they offer their cloud-based SaaS technology to 5 million users, 160 countries, and many well-known Fortune 500 companies.

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Primary Challenges

Improving software and adding new features

Madison PG works with leaders on the market, and they need to constantly improve their software as they add new features to keep up with the ever-growing competition. They have been on the market for a while now and they want to make sure that they follow all the new trends in HR and provide the best user experience for their long-time clients.

Boosting software performance

They needed an extension to their existing in-house development team to work on business and development goals like top-notch product performance, constant modernization, high-level security, and quick adding of new features. The quality and speed of improvement were their main criteria.

The Solution

Together with the Madison PG team, we created over 100 features, 20 releases, and 25 infrastructure improvements. Our biggest tasks have included:

Migration from AngularJS to Angular 9

Madison PG social recognition software is powered by Maestro, a uniquely configurable cloud-based SaaS technology. Since the company often modernizes its product for better performance and compatibility, they wanted to move their version from AngularJS to Angular 9, which we successfully completed.

Multi-Faceted Architecture

Every business has specific needs and sometimes they do not need all the features of a platform. Therefore, we created a multi-faceted architecture that allows the users of Madison PG to include or exclude features from the package to make the product efficient and highly configurable.

Social Recognition

To turn technology into a bonding tool, we have deployed activity streams via videos, messaging, audio, and likes for separate users or the whole company. The network feature helps team members recognize each other and get updates on their milestones and get to know them better.

On-the-Spot

Employees deserve to be noticed instantly. As soon as they do something great, their managers can generate any award type (points, gift cards, etc.) and send it to the well-performing individual.

Life Events

This feature allows managers to receive updates and notifications about professional and personal milestones such as promotions, work anniversaries, birthdays, and family events to improve employee loyalty and increase the level of belonging within the organization.

Reporting and BI

Reporting and BI features that we have developed with the Madison PG team allow managers to easily collect data and measure the performance of individuals, teams, and the entire company. All the data is presented in graphs and charts while allowing managers to personalize their dashboards as they wish.

Global Storefront

This feature allows managers all over the world to manage awards: gift cards, points, merchandise, experiential awards, and charities. There are a variety of options to choose from and awards can be delivered anywhere.

Performance Management

This block has a lot of features such as real-time achievements, goal management, and regular check-ins. It helps to both connect managers and teams to build better relationships within the workplace.

Integration with Third-Party Services

Together with Madison PG, we have also created integrations with Workday, Oracle, Salesforce, and other applications.

The Feedback

I have worked with quite a few offshore development firms over the past 15 years with little success. Most offshore teams I have worked with would treat you like they are consulting for you. Langate has done everything possible to integrate as part of the team and our company. We have worked together to solve many issues and problems to ensure our business relationship functions on all cylinders. If you have the need for an offshore development firm I HIGHLY recommend working with Langate.

Rick Evans

Executive Vice President
Operations at Madison PG

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Achievements and Future Plans

Madison PG has become a leader in Employee Recognition due to its numerous features, fast performance, top-notch security, and enhanced customization. Their SaaS solution is the fastest to come up with new features that allow them to stay relevant after 40+ years of experience in employee recognition.
In over 5 years of engagement, the team of 17 Langate professionals created numerous features and improvements together with Madison PG, gained vast knowledge about employee recognition technology, and truly became a part of their in-house team. We are excited to see how Madison PG changes working life and are ready to assist them in improving the industry. Together we want to explore further opportunities for better bond creation in the workplace and implement them in the Madison PG platform.

Social Employee Recognition SaaS