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Healthcare Reputation Management Platform Optimization

Langate enhanced the reputation management platform by optimizing its performance, increasing security, and implementing new advanced features.


Rated on Capterra & G2


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Specialties served

Healthcare Reputation Management Platform Optimization
Healthcare Reputation Management Platform Optimization


High-load optimization. Security enhancement. Algorithm enhancement. Reporting and analytics features.


Langate met all the client requirements and ensured a stable and user-friendly service. The client achieved an increase in profit, a number of clients, and client satisfaction rate

Project Scope
Tech Lead
Tech Stack
.NET framework

Get to know how Langate enhanced the healthcare reputation management platform

According to a recent survey, 68% of respondents research information about healthcare providers before making an appointment and 50.8% of respondents base their decision on which doctor or facility to visit based on reviews. Such statistics clearly illustrate the importance of reputation management in healthcare.

One of our clients decided to address the issue of reputation management and created a platform that helps healthcare organizations monitor online reviews, enhance patient feedback, and improve an entity’s online presence.

Healthcare Reputation Management Platform Optimization

The Client

Rater8 is the leading company in healthcare reputation management. They provide high-quality services for healthcare institutions allowing them to stand as reputable organizations. With Rater8 organizations can monitor online mentions of their companies and address negative reviews in a timely manner, encourage patients to leave their feedback on major review sites, and have full control over their online reputation.

Does your company encounter similar issues and need development support from a team of dedicated professionals?

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The Challenge

System Optimization

After the product launch, the client received positive market feedback and wanted to improve the service by implementing more advanced features. However, during the development process, lots of performance issues arose. The client started seeking a technological partner that would be able to optimize the system, so it can be used by thousands of users and be updated with new features when needed.

The Process

In order to offer the most fitting technological solutions, we thoroughly evaluated the current state of the project, researched the market, and analyzed the client’s business goals. We set a goal to enhance system performance, boost system security, and implement more advanced reputation management features.
We’ve been using the .NET framework while working on system algorithms as well as reports and analytics features.

The Solution

Thanks to over 17 years in healthcare development and deep industry knowledge, we’ve been able to come up with solutions that helped the client meet business goals:

Healthcare Reputation Management Platform Optimization

The Feedback

It was a pleasure working together with the Langate group! The pace of delivery and quality of engineering rivaled anything I had experienced working with a variety of local teams over the course of my career. And of course, the cost savings were substantial. I would definitely work with Langate again and I wholeheartedly recommend Langate to anyone looking to procure excellent quality software engineering at an excellent cost!

Yossi Geretz
Chief Technology Officer at Rater8
Does your platform also need enhancement and professional development services?

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Achievements and Future Plans

  • Currently, Rater8 successfully serves thousands of physicians across 20+ specialties.
  • After Langate has successfully optimized system performance, increased patient data security, improved system algorithm, and implemented reporting and analytics features, Rater8 has managed to significantly increase its clients base, profits, and overall user satisfaction rate.
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