Custom Organizational Change Management Software Solution
Work
- Creation of custom change management software for the healthcare industry
- IT integration for efficient employee management
- Automation of routine processes connected with the management of over 15,000 users
Summary
Langate has covered all the employee managing tasks in one platform, thus creating an amazing product targeted for a wide range of clients within the medical field.
Project Scope
Tech Stack
Server-side
Client-side
Testing
Get to know how Langate made healthcare employee management more efficient by applying the IT change management software.
Healthcare units with the utmost care seek comprehensive software to perfectly operate the inside and outside management tasks. Organizational change management software greatly improves the efficiency of the company management and allows the operation of multifunctional processes spending less time and investments.
Our client needed to manage the increased number of their own and customers’ employees, so their company decided to create a custom change management software that could handle a massive data flow and provide the ultimate security.
They have been looking for a software development vendor with deep expertise in creating technical solutions specifically for the healthcare niche, so they chose to work with Langate.
The Client
Our client is a premier provider of IT back-office services in the healthcare industry.
They enhance the experience of healthcare workers in 6 main spheres:
- Financial management
- Purchasing services
- HR management
- Pharmacy cost containment
- Revenue cycle management
- Technology services
The Challenge
The company we worked with has more than 15,000 of their own as well as their clients’ employees to manage as a part of their HR and payroll services.
They have been using Microsoft Active Directory software for this purpose until it revealed its performance limitations and inability to handle such a massive amount of data.
As the healthcare industry environment becomes more and more complex, our client decided to transform the management software model by managing full-cycle employee on/offboarding.
So, they needed a custom reliable system for employee change management to handle the payroll processing and reduce staffing efforts.
They wanted the new platform to be able to accurately and correctly process a massive amount of data and provide top-of-the-line security. For this purpose, a fresh vision of the problem’s solution is crucial, that is why Langate was in charge of developing one.
The Process
Our primary goal was to develop a high-performing solution that would reduce employee setup time and the amount of on/off-boarding effort and errors.
Consequently, we wanted to make customers and internal departments of our client more satisfied and efficient while using their HR and payroll services.
To help the client achieve the business goals, Langate concentrated on developing a system that:
Would enable connection with every employee
Automate MS Exchange tasks for different versions
Create job code-based workflows for different clients
Support multiple domain controllers and forests
The Solution
Langate developed the Employee Change Management system, a new web-based software project. This custom change management solution works as a plug-in module for an enterprise-wide expandable web platform and includes every aspect we focused on before.
To help our client successfully serve its customers by organizing, sorting, and storing massive amounts of data
Want to upgrade your medical center to the highest rank among all the competitors? We are waiting for your message
Achievements and Future Plans
- To conclude, while working with the client, Langate developed one of the most efficient and secure change management software solutions for any healthcare unit.
- With various operations applied to it, this platform significantly improves the productivity of control of any medical structure.
- Well-structured and multifunctional, this software became an irreplaceable tool for company management. Using Employee Change Management, it is now much easier to collect and process the information, get the critical data reports at once, and operate all the financial sides of the company. By creating a high-performing and secure system, Langate assisted the client in significantly scaling their business. After implementing a custom technical solution developed by Langate, our client has increased their client base by 45% compared to the previous year. Moreover, the average length of client cooperation with them has reached 6 years.
Increasing their client base by 45%
After implementing a custom technical solution developed by Langate our client has managed to increase their client base by 45% compared to the previous year.
6 years
The average length of client cooperation with them has reached 6 years.
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