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Custom Organizational Change Management Software Solution

Langate has created a custom change management system ✔️ to simplify the work of organizational units in healthcare facilities using IT technologies.

500+

Internal users

10,000+

External users

20+

States serviced

HealthCare

Custom Organizational Change Management Software Solution

Work

  • Creation of custom change management software for the healthcare industry
  • IT integration for efficient employee management
  • Automation of routine processes for the management of over 15,000 users

Summary

Langate has covered all employee management tasks in one platform, creating an amazing product targeted at a wide range of clients within the medical field.

Project Scope

6
Months
2
Developers
1
Tech Lead
1
QA
1
Business Analyst
1
Project Manager

Tech Stack

Server-side

ASP.NET MVC 5
Entity Framework 6
SQL Server 2016
.NET Framework 4.6.1
Castle.Windsor
DotLiquid
Topshelf
Quartz.NET
Windows Services
Microservices
RabbitMQ
Redis
PostSharp
AutoMapper
Humanizer
Hangfire
SSRS Reports
MvcSiteMapProvider
log4net

Client-side

jQuery
Angular 1.6
RequireJS
UnderscoreJs
Font Awesome
Select2
Fancytree
Bootstrap
Highcharts
Summernote

Testing

Moq
Nunit

Get to know how Langate made healthcare employee management more efficient by applying IT change management software.

Healthcare units offering high-quality care seek comprehensive software to handle internal and external management tasks. Organizational change management software greatly improves the efficiency of management and enables multifunctional processes that take up less time and investment.

Our client needed to manage an increasing number of employees — both their own and those of their customers. So, the company decided to create custom change management software that could handle a massive data flow and provide the ultimate security.

The client had been looking for a software development vendor with deep expertise in creating technical solutions specifically for the healthcare niche, so they chose to work with Langate. 

Apex

The Client

Our client is a premier provider of IT back-office services in the healthcare industry.

They enhance the experience of healthcare workers in six main spheres:

  • Financial management
  • Purchasing services
  • HR management
  • Pharmacy cost containment
  • Revenue cycle management
  • Technology services

The Challenge

The company we worked with has over 15,000 employees (both their own and those of their clients) to manage as a part of their HR and payroll services.

They used Microsoft Active Directory software for this purpose until it revealed its performance limitations and inability to handle such a massive amount of data.

The healthcare industry environment is becoming more and more complex, so our client decided to transform the management software model by managing full-cycle employee on/offboarding. 

They needed a reliable custom system for employee change management to handle payroll processing and reduce staffing efforts.

They wanted the new platform to be able to accurately process a massive amount of data and provide top-of-the-line security. For this purpose, a fresh vision of the problem’s solution was crucial — that’s why Langate was in charge of developing one.

Do you also face similar challenges? Or do you just want to develop a custom technical solution to take your healthcare project to a new level?

The Process

Our primary goal

Our primary goal was to develop a high-performing solution that would reduce employee setup time as well as the effort and potential errors involved with on/offboarding.

As such, we wanted to make our client’s customers and internal departments more satisfied and efficient when using their HR and payroll services.

Langate Software
To help the client achieve these business goals, Langate concentrated on developing a system that would:

Enable connection with every employee

Automate MS Exchange tasks for different versions

Create job code-based workflows for different clients

Support multiple domain controllers and forests

The Solution

Langate developed the Employee Change Management system, a new web-based software project. This custom change management solution works as a plug-in module for an enterprise-wide expandable web platform and includes every aspect we focused on before.

We developed the following features

To help our client successfully serve its customers by organizing, sorting, and storing massive amounts of data, we developed the following features:

Want to upgrade your medical center so that it ranks highly among competitors? We are waiting for your message.

Achievements and Future Plans

  • To conclude, while working with the client, Langate developed one of the most efficient and secure change management software solutions for any healthcare unit.
  • With various operations applied to it, this platform significantly improves productivity in managing any medical structure.
  • Well-structured and multifunctional, this software became an irreplaceable tool for company management. With Employee Change Management, it is now much easier to collect and process the information, get immediate access to critical data reports, and operate all the financial sides of the company. By creating a high-performing and secure system, Langate assisted the client in significantly scaling their business. After implementing the custom technical solution developed by Langate, our client has increased their client base by 45% compared to the previous year. Moreover, the average length of their client relationships has reached six years.
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Increasing their client base by 45%

After implementing the custom technical solution developed by Langate, our client has managed to increase their client base by 45% compared to the previous year.

Six-year average for client relationships

The average length of time a customer cooperates with our client has reached six years.

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