Custom Organizational Change Management Software SolutionWork
- Creation of custom change management software for the healthcare industry
- IT integration for efficient employee management
- Automation of routine processes for the management of over 15,000 users
Summary
Langate has covered all employee management tasks in one platform, creating an amazing product targeted at a wide range of clients within the medical field.
Work
- Creation of custom change management software for the healthcare industry
- IT integration for efficient employee management
- Automation of routine processes for the management of over 15,000 users
Summary
Langate has covered all employee management tasks in one platform, creating an amazing product targeted at a wide range of clients within the medical field.
Project Scope
Tech Stack
Server-side
Client-side
Testing
Get to know how Langate made healthcare employee management more efficient by applying IT change management software.
Healthcare units offering high-quality care seek comprehensive software to handle internal and external management tasks. Organizational change management software greatly improves the efficiency of management and enables multifunctional processes that take up less time and investment.
Our client needed to manage an increasing number of employees — both their own and those of their customers. So, the company decided to create custom change management software that could handle a massive data flow and provide the ultimate security.
The client had been looking for a software development vendor with deep expertise in creating technical solutions specifically for the healthcare niche, so they chose to work with Langate.
The Client
Our client is a premier provider of IT back-office services in the healthcare industry.
They enhance the experience of healthcare workers in six main spheres:
- Financial management
- Purchasing services
- HR management
- Pharmacy cost containment
- Revenue cycle management
- Technology services
The Challenge
The company we worked with has over 15,000 employees (both their own and those of their clients) to manage as a part of their HR and payroll services.
They used Microsoft Active Directory software for this purpose until it revealed its performance limitations and inability to handle such a massive amount of data.
The healthcare industry environment is becoming more and more complex, so our client decided to transform the management software model by managing full-cycle employee on/offboarding.
They needed a reliable custom system for employee change management to handle payroll processing and reduce staffing efforts.
They wanted the new platform to be able to accurately process a massive amount of data and provide top-of-the-line security. For this purpose, a fresh vision of the problem’s solution was crucial — that’s why Langate was in charge of developing one.
The Process
Our primary goal was to develop a high-performing solution that would reduce employee setup time as well as the effort and potential errors involved with on/offboarding.
As such, we wanted to make our client’s customers and internal departments more satisfied and efficient when using their HR and payroll services.
Enable connection with every employee
Automate MS Exchange tasks for different versions
Create job code-based workflows for different clients
Support multiple domain controllers and forests
The Solution
Langate developed the Employee Change Management system, a new web-based software project. This custom change management solution works as a plug-in module for an enterprise-wide expandable web platform and includes every aspect we focused on before.
To help our client successfully serve its customers by organizing, sorting, and storing massive amounts of data, we developed the following features:
Achievements and Future Plans
- To conclude, while working with the client, Langate developed one of the most efficient and secure change management software solutions for any healthcare unit.
- With various operations applied to it, this platform significantly improves productivity in managing any medical structure.
- Well-structured and multifunctional, this software became an irreplaceable tool for company management. With Employee Change Management, it is now much easier to collect and process the information, get immediate access to critical data reports, and operate all the financial sides of the company. By creating a high-performing and secure system, Langate assisted the client in significantly scaling their business. After implementing the custom technical solution developed by Langate, our client has increased their client base by 45% compared to the previous year. Moreover, the average length of their client relationships has reached six years.
Increasing their client base by 45%
After implementing the custom technical solution developed by Langate, our client has managed to increase their client base by 45% compared to the previous year.
Six-year average for client relationships
The average length of time a customer cooperates with our client has reached six years.
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