Facilitating Effortless and Reliable Document Management
A custom document management system that supports effortless document management and process automation in enterprise with numerous clients
Work
- Healthcare document management
- Changing healthcare management software with IT
Summary
Langate developed a custom document management system with all the best features of modern systems combined and obsolete versions of SharePoint left behind.
Get to know how Langate developed a custom document management solution to streamline business processes in healthcare.
The volume of all electronic healthcare data is expected to grow at a compound annual growth rate of 36% through 2025. So, choosing the right tool for storing, managing, and exchanging massive loads of data is of crucial importance for healthcare facilities. Langate developed a solution that facilitates easy and secure data management and reduces the cost of file exchange.
The Client
Our client helps 200 facilities across 20 states improve their business operations, achieve growth, and succeed in the healthcare industry. They provide customers with support in different fields, taking care of every aspect that can be seen as stressful or overwhelming for multi-facility owners.
The Problem
With so many facilities to manage, the client needed a reliable and modern document management system. They had tried many options introduced by various business units and their own clients.
However, as obsolete versions of SharePoint, none of the systems the client tested could provide a sufficient level of reliability and flexibility. The company needed a custom document management system to maintain and support this ecosystem as well as an ever-growing list of business processes tied to this environment.
Contact Langate and we'll utilize our experience in this field to offer the best-fitting solution.
Primary Challenges
The end result had to be a perfect fit for this particular company, support load balancing and high availability, and provide document management for over 200 other facilities. It did cause some challenges, for example:
The Right Fit
The company had tested numerous document management systems before, and not a single solution satisfied them. We needed to find a perfect set of features and designs to finally deliver a solution that fully corresponded with the customer’s needs.
WebDav Support
For simple direct access and group editing, we had to work with WebDav, which, with its density and abstract language, is known to be tricky to set up. It is also quite difficult to troubleshoot, which can potentially result in downtime.
The Process
The first thing we had to do was establish the customer’s needs and eliminate all the areas of discomfort they were experiencing with ready-made document management systems.
After we had figured out all the dos and don’ts, we proceeded to create a timeline and scope of work.
The Solution
We managed to create a system that fully corresponds with the client’s needs, has high availability, and stores the documents of more than 200 facilities. The following features ensure that the custom solution provides the necessary benefits:
Achievements and Future Plans
- After all our client’s customers had been moved to the new document management system, the company noticed reductions in costs for maintenance and support.
- They were able to distribute automated team reports using WebDAV, edit files in the system without having to worry about changes made by unrelated users, improve the security of document management, and streamline operations.
- In the future, the system can be marketed as a file management product in the healthcare industry, with all the features, fields, and attributes customized for this specific market.
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