Langate has created software for accessing EHR through smart glasses for high-quality and effective healthcare
It is a common happenstance that medical records get mixed up or lost. EHR is not particularly useful in hospital wards without computers. Our clients came up with a software idea that enables quick, easy, and contactless access to EHR: nurses can quickly review the needed medical record through smart glasses and find all the information they need.
However, it was just an idea, and there was a long way before it turned into a functioning solution. Our client was seeking a vendor who can develop the product but also become their technology partner and business advisor. They have chosen Langate.
Our client focuses on creating software for the healthcare industries that improves the quality of care, streamlines routine processes, and helps hospitals achieve their long-term goals. They needed an experienced business advisor who knows how to conduct market research, define the best-fitting monetization model, attract funding for MVP development and overcome technological challenges. Thus, they’ve contacted Langate.
Record-keeping is one of the most dreaded tasks in healthcare. According to research, nurses spend on average 25% of their time on documentation, including EHR. Moreover, while trying to locate the needed information, medical workers utilize various devices and paper files which increases the risk of germ transmission.
Our client wanted to make the process of reviewing EHRs easier, faster and contactless. So, they came up with the idea to develop software that would give access to EHR systems through smart glasses.
We had four main challenges while working on this project:
Working as a technology partner and business advisor
our client had just an idea and needed our assistance in the business concept definition, research phase, designing software, and funding attraction. So, we had to profoundly research the market, analyze its top players defining their strengths and weaknesses and eventually create a solution that would stand out among the competitors.
Connecting the software with EPIC EHR
integrating EHR systems was never easy since it has lots of pitfalls and requires adherence to all the data exchange standards to achieve interoperability.
Creating functionality from scratch
we needed to select the smart glasses brand and develop all the functionality that would fully serve the needs of end-users.
Ensuring HIPAA compliance
we worked directly with protected health information and, therefore, had to create a HIPAA-compliant solution.
We have started with the research phase to gain a deeper understanding of the problem, analyze existing similar solutions, and the needs of end-users, meaning nurses.
Afterward, we created functionality and design concepts to later show a more presentable idea to investors. Then we helped to attract funding and finally got to the development process itself.
Langate has developed CareView, software for smart glasses that allows nurses to see all information about a patient and offers a number of other functions.
Smart glasses work like a mobile phone screen and display all the information about the patient. The data is pulled directly from EHR: the nurse can learn about the patient’s first and last name, bed number, find a photo, prescribed medications, lab results, etc. In order to access the patient’s information, the nurse scans the QR code on the patient’s bracelet with the glasses.
However, the functionality does not stop here. Nurses can also create notes about the patient through a voice command recognition system.
To achieve such a fast, accurate and smooth data interexchange, we utilized the FHIR protocol. We’ve also used SMART on FHIR to allow nurses to get authorization into the software using their credentials from the Epic EHR.
The client wanted to create a function that simplifies the process of drug administration and ensures its accuracy. With the software for smart glass, a nurse can access records of the patients, see what medications should be administered to them, and scan the medication’s barcode to minimize the possibility of a mistake. Then, the information about the fact that the patient has already received the medication is being transferred to the EHR.
The software supports a teleconferencing option that doesn’t require any additional hardware. The nurse can call a doctor, communicate via voice and send the picture to the doctor via video camera through smart glasses.
We have also tackled compliance issues. The software works as a device for displaying information from the EHR system and glasses do not have their own database. Therefore, the application is fully compliant, since it does not store any sensitive data. The software just makes a request to EPIC, EPIC responds, and then the glasses display the data on the screen.
EHR and paper formats of medical records have proven to lead to burnout, additional stress, and increased risk of germ transmission.
CareView software will allow healthcare workers to minimize the paperwork and focus on what matters – providing care.
After developing a successful Proof of Concept, the client is planning to collect feedback from nurses and then from hospitals in order to find the areas of improvement.
One of the aspects we plan to focus on is creating an easy and effective way to interact with the glasses. Wristband, smart ring, or brain wave-sensor are some of the ideas that would be tested to find the best hands-free control solution.
Among other plans, we consider creating a software version that would integrate not only with Epic but with other popular EHR vendors such as Cerner as well.
Langate is going to keep working with the client not only as a technology partner but also as a business advisor in order to attract further funding and enhance the business model.
We believe that the software will boost the quality of care and satisfaction rates among both patients and medical workers and significantly improve the effectiveness of hospitals due to process automation.